Intelligent Content: A Primer featured in Books that ROC!! on January 18, 2024

The Society for Technical Communication (STC) Rochester chapter is featuring Intelligent Content: A Primer, by Ann Rockley, Charles Cooper, and Scott Abel, in the latest edition of its discussion series about technical communications books.

This virtual event is Thursday, January 18 2024 at 6pm EST.

You can sign up for a free ticket at […]

Making The Language of Learning

On September 27,2023, at 10AM Pacific Time/1PM Easter Time, The Content Wrangler webinar series will feature The Language of Learning authors and editors Phylise Banner and Dawn J. Mahoney in a free webinar on BrightTalk. They will be discussing how they collaborated with 52 authors to create the book.

The Language of Learning is the […]

The Language of Learning now available

The latest book in the Content Wrangler Content Strategy Book Series, The Language of Learning, compiled and edited by Phylise Banner and Dawn J. Mahoney, is now available at retailers worldwide, including Amazon.com, Barnes and Noble, and the XML Press eBook Store.

The Language of Learning introduces the field of education to business professionals […]

Content Audits and Inventories, 2nd edition

The second edition of Content Audits and Inventories: A Handbook for Content Analysis, by veteran content strategist Paula Land, is now available.

This edition updates and expands the first edition, focusing on the importance of the strategic, as well as the tactical, aspects of the content audit. It includes expanded chapters on planning and […]

Lessons Learned from a Cybersecurity Technical Writer: Free Webinar

Join Megan Gilhooly and Scott Abel on Tuesday, February 2, 2021, as they chat with John Kearney about cybersecurity and technical writing. Kearney will share lessons he learned teaching cybersecurity practitioners how to make their communication accessible to others. He’ll discuss tactics technical writers can use to create error messages useful to consumers but not […]

Voice and Tone Strategy Review in STC Technical Communication

John Caldwell’s book Voice and Tone Strategy: Connecting with People through Content is reviewed in the August 2020 issue of STC Technical Communication by Janice (Ginny) Redish.

In her review, Redish calls his book “… a short book full of practical advice.” See the full review here, courtesy of the Society for Technical Communication.

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Why Content Localization Matters in Internal Communications

XML Press author Ray Walsh has just published an article on smarp.com titled Why content localization matters in internal communications.

The article explains how a good employee experience addresses employee needs and speaks their language.

Ray’s book, Localizing Employee Communications, is a practical guide to ending conventional communication practices that stand in the way of […]

Getting the Tone Right: Voice and Tone Online Event

Content Strategy Los Angeles is hosting a meetup featuring Oz Chen, Senior UX Writer at Credit Karma and XML Press author John Caldwell on Friday, May 22, 2020, from 10:30 AM to noon (Pacific Daylight Time (PDT)). For details and to sign up go to Content Strategy Los Angeles Meetup.

John will discuss the voice […]

Voice and Tone Strategy: A Handbook

The latest book in The Content Wrangler Content Strategy Book Series, Voice and Tone Strategy: Connecting with People through Content will be generally available on February 25, 2020. See the book page for information on pre-ordering the book.

Voice and Tone Strategy: Connecting with People through Content walks you through the steps needed to […]

New from Dovell Bonnett

Dovell Bonnett, who contributed the term Multi-Factor Authentication to The Language of Cybersecurity is making the PDF edition of his book, Making Passwords Secure: Fixing the weakest link in cybersecurity, available for a short time for free. To take advantage of this offer, which expires on July 12th, 2019, go to: Making Passwords Secure: Fixing […]