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TC World Shanghai

XML Press author Ray Gallon will be speaking at TC World China in Shanghai, May 30-31, 2019.

Ray, editor of The Language of Technical Communication, will be giving a presentation titled “The Challenge of Information 4.0” and a workshop titled “Cognitive science applied to user assistance.”

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XML Press Authors at STC Summit

It’s good news/bad news at the STC Summit this year. The bad news is that after several years doing the bookstore, XML Press will not be at the Summit this year. We have enjoyed doing the bookstore, but for a variety of reasons, it’s impossible for us to do the store this year.

The good […]

WritersUA West

XML Press author Robert Delwood, author of The Secret Life of Word, will be speaking at WritersUA Web, which is being held March 28-29, 2019, in Denver, Colorado.

Robert’s talk is titled “Creating Great Documentation From Good Documentation in Seven Steps.”

Information Energy 2019

XML Press authors Rahel Anne Bailie and Ray Gallon will be speaking at Information Energy 2019 in Amsterdam, April 11-12.

Rahel, author of Content Strategy: Connecting the dots between business, brand, and benefits, will be speaking at the conference. Her talk is titled, “The Mechanics behind Info 4.0: Content Operations.”

Ray, editor of The Language […]

Outsourcing Technical Writing: A Primer

The latest book in The Content Wrangler Content Strategy Book Series, Outsourcing Technical Writing: A Primer will be generally available on October 20, 2018.

Outsourcing stirs strong emotions. Employees associate it with layoffs, reduced quality, and plummeting morale. Managers often don’t understand the potential, thinking either that it will reduce their costs by large […]

Structured Writing: Rhetoric and Process

Mark Baker’s new book, Structured Writing is now available in print from Amazon, Barnes and Noble, and online retailers worldwide.

Mark Baker is well known in the technical communication world for his incisive and at times controversial writings. His new book takes a fresh look at structured writing, peeling away the buzz words and cutting […]

TC World review of The Language of Technical Communication

TC World e-magazine has published a review of The Language of Technical Communication. According to reviewer Natalia Lincoln:

“The Language of Technical Communication will greatly benefit students and others interested in, or lateral entrants to, a career in technical communication; management staff who would like to understand the procedures, concepts, and potential inherent in […]

Virtual Summit on Advanced Practices in Technical Communication

The Content Wrangler is offering a three day, free virtual webinar series. Three days of free educational web presentations. The Virtual Summit on Advanced Practices in Technical Communication features 12 free one-hour sessions from some of the industry’s best and brightest talents — experts in XML authoring, content strategy, content management, translation and localization, intelligent […]

The Language of Technical Communication

The Language of Technical Communication is the latest volume in The Content Wrangler Content Strategy Book Series.

As with the previous book in this series, The Language of Content Strategy, this book contains definitions of terms that practitioners need to know. The terms are divided into five categories: Core Concepts, Technical Concepts, Standards and […]

2016 TechComm Benchmarking Survey

The Content Wrangler is conducting research to determine how large organizations create and manage technical communication content and deliver it to those who need it. This survey is designed to identify the biggest challenges in our industry, the types of techniques, tools, and standards we use, and what we plan to do to improve […]