The Content Wrangler Content Strategy Book Series

Voice and Tone Strategy: A Handbook

By Richard Hamilton, on February 20th, 2020

The latest book in The Content Wrangler Content Strategy Book Series, Voice and Tone Strategy: Connecting with People through Content will be generally available on February 25, 2020. See the book page for information on pre-ordering the book.

Voice and Tone Strategy: Connecting with People through Content walks you through the steps needed to […]

New from Dovell Bonnett

By Richard Hamilton, on July 9th, 2019

Dovell Bonnett, who contributed the term Multi-Factor Authentication to The Language of Cybersecurity is making the PDF edition of his book, Making Passwords Secure: Fixing the weakest link in cybersecurity, available for a short time for free. To take advantage of this offer, which expires on July 12th, 2019, go to: Making Passwords Secure: Fixing […]

TC World Shanghai

By Richard Hamilton, on April 11th, 2019

XML Press author Ray Gallon will be speaking at TC World China in Shanghai, May 30-31, 2019.

Ray, editor of The Language of Technical Communication, will be giving a presentation titled “The Challenge of Information 4.0” and a workshop titled “Cognitive science applied to user assistance.”

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Information Energy 2019

By Richard Hamilton, on March 18th, 2019

XML Press authors Rahel Anne Bailie and Ray Gallon will be speaking at Information Energy 2019 in Amsterdam, April 11-12.

Rahel, author of Content Strategy: Connecting the dots between business, brand, and benefits, will be speaking at the conference. Her talk is titled, “The Mechanics behind Info 4.0: Content Operations.”

Ray, editor of The Language […]

The Language of Cybersecurity wins Touchstone award for excellence

By Richard Hamilton, on February 11th, 2019

The Language of Cybersecurity has received a 2018 STC Touchstone award for excellence from the Northern California Chapters of the Society for Technical Communication.

The citation for this honor highlights the usefulness of the references, the crispness of the writing, and the consistency of its format.

Congratulations to editor Tonie Flores and the 60+ industry […]

New Book from Language of Cybersecurity Contributor

By Richard Hamilton, on January 15th, 2019

Todd Fitzgerald, who contributed the term CISO to The Language of Cybersecurity has published a new book, CISO COMPASS: Navigating Cybersecurity Leadership Challenges with Insights from Pioneers.

CISO COMPASS includes personal, pragmatic perspectives and lessons learned from more than 75 award-winning CISOs, security leaders, professional association leaders, and cybersecurity standard setters.

The book is […]

Outsourcing Technical Writing: A Primer

By Richard Hamilton, on October 17th, 2018

The latest book in The Content Wrangler Content Strategy Book Series, Outsourcing Technical Writing: A Primer will be generally available on October 20, 2018.

Outsourcing stirs strong emotions. Employees associate it with layoffs, reduced quality, and plummeting morale. Managers often don’t understand the potential, thinking either that it will reduce their costs by large […]

Interview with The Content Wrangler

By Richard Hamilton, on August 9th, 2018

STC Notebook just published an in-depth interview with Scott Abel, The Content Wrangler.

Scott is, as usual, entertaining and blunt. He provides a behind-the-scenes look at how the books in the The Content Wrangler Content Strategy Book Series are developed, and he also gives his take on current trends in content strategy, how to get […]

“I love the examples you give from both the real world and pop culture”
Lee Engfer, editor and writer at Mayo Clinic

Voice and Tone Strategy: Connecting with People through Content by John Caldwell $24.95 (print), $19.95 (ebook)

“Based on real-life experience, the book is sure to resonate with [corporate communicators] and give them plenty of ideas on how to rethink and hopefully improve their current approach.”
Libor Safar, Full review at Multilingual Magazine