Conversation and Community Reviews

By , on August 17th, 2009

Early reviews have been coming in for Anne Gentle’s Conversation and Community: The Social Web for Documentation, and the response has been positive. Here are links to the first few:

Jeff’s Open Source Resource: Book Review: Conversation and Community, by Anne Gentle from Jeff “Jefro” Osier-Mixon

Palimpsest: Let the conversation begin from Sarah O’Keefe

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Anne Gentle Interview

By , on July 31st, 2009

Anne Gentle’s new book, Conversation and Community: The Social Web for Documentation, is now available, so we took the opportunity to interview Anne about the impact of Social Media on technical communicators.

What is Social Media and the social web? How do blogs and wikis fit into this area of the web? […]

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Cover art for Conversation and Community

By , on June 9th, 2009

Here is the front cover art for Conversation and Community, designed by Patrick Davison. Both Anne and I are very pleased with both the cover art and the interior design of the book. And, in keeping with Anne’s commitment to Creative Commons Licensing, the pictures used in the cover are both under Creative […]

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Technical Communication comes full circle

By , on June 8th, 2009

Over the last week, I’ve been reviewing drafts of Anne Gentle’s new book, Conversation and Community: The Social Web for Documentation. I think it is going to be an important book that will help connect the dots between Web 2.0, aka the “Social Web,” and documentation.

Reading her book brought me to a revelation that, […]

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XML Press to publish Conversation and Community: The Social Web for Documentation

By , on May 6th, 2009

Curious about social web? Wondering how you can use the social web to build a conversation with your customers and a community of interest around your products or services? Anne Gentle’s new book, Conversation and Community: The Social Web for Documentation, will help you understand the social web and will teach you techniques and best […]

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