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Anne Gentle to read at SXSWi

Anne Gentle, author of Conversation and Community: The Social Web for Documentation, will be reading from her book at South by Southwest Interactive (SXSWi) at 12:30 on Tuesday, March 16.

From the description at SXSWi:

This book brings together the worlds of technical communication and social media. It shows how technical communicators can effectively […]

Cover art for Conversation and Community

Here is the front cover art for Conversation and Community, designed by Patrick Davison. Both Anne and I are very pleased with both the cover art and the interior design of the book. And, in keeping with Anne’s commitment to Creative Commons Licensing, the pictures used in the cover are both under Creative […]

Technical Communication comes full circle

Over the last week, I’ve been reviewing drafts of Anne Gentle’s new book, Conversation and Community: The Social Web for Documentation. I think it is going to be an important book that will help connect the dots between Web 2.0, aka the “Social Web,” and documentation.

Reading her book brought me to a revelation that, […]

XML Press to publish Conversation and Community: The Social Web for Documentation

Curious about social web? Wondering how you can use the social web to build a conversation with your customers and a community of interest around your products or services? Anne Gentle’s new book, Conversation and Community: The Social Web for Documentation, will help you understand the social web and will teach you techniques and best […]