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Anne Gentle Interview

Anne Gentle’s new book, Conversation and Community: The Social Web for Documentation, is now available, so we took the opportunity to interview Anne about the impact of Social Media on technical communicators.

What is Social Media and the social web? How do blogs and wikis fit into this area of the web? […]

XML Press to publish Conversation and Community: The Social Web for Documentation

Curious about social web? Wondering how you can use the social web to build a conversation with your customers and a community of interest around your products or services? Anne Gentle’s new book, Conversation and Community: The Social Web for Documentation, will help you understand the social web and will teach you techniques and best […]