I was pleased to receive a request to participate in Ruud Hein’s (@ruudhein on twitter) “Ruud Questions” series of interviews a few weeks ago. He sent me a set of questions, which I answered, and the interview is now posted at: searchenginepeople.com. I was impressed by the research that went into his questions. There were [...]

The April edition of the XML Press Newsletter is now available in HTML or PDF form. We have news about a new book from Robert Delwood, the Kindle edition of Conversation and Community: The Social Web for Documentation, and a bunch of events involving XML Press authors.

Anne Gentle’s Conversation and Community: The Social Web for Documentation is now available for the Kindle at Amazon.com. Anne also recently started a facebook page for her book at: http://facebook.com/conversationandcommunity/. You can get the latest information about the book and Anne, including information about upcoming appearances and book signings.

Anne Gentle read from her book, Conversation and Community: The Social Web for Documentation, at South by Southwest Interactive (SXSWi) on Tuesday, March 16 in Austin, TX. She had an attentive crowd that asked some great questions; clearly social media folks are interested in technical communication and technical communicators are interested in social media. Anne’s [...]

The December 21, 2009 edition of the XML Press Newsletter is now available at: XML Press December 2009 Newsletter Contents: Managing Writers e-Book sample chapter available now <oXygen/> XML Editor Version 11 User Manual Conversation and Community Reviews

Seth Godin just published an excellent post titled, Is it too late to catch up? In it, he outlines a strategy for companies that have let the web and social media completely pass them by. In truth, I can’t imagine there are too many companies that are in this boat, but that doesn’t matter, his [...]

Updated — 9/21/2009 More reviews have come in for Anne Gentle’s Conversation and Community: The Social Web for Documentation. Here are a few highlights: “This is a very important book. Not reading it is like sticking your head in the sand and waiting for your career to dissipate into oblivion. Your community needs you.”– Craig [...]

Early reviews have been coming in for Anne Gentle’s Conversation and Community: The Social Web for Documentation, and the response has been positive. Here are links to the first few: Jeff’s Open Source Resource: Book Review: Conversation and Community, by Anne Gentle from Jeff “Jefro” Osier-Mixon Palimpsest: Let the conversation begin from Sarah O’Keefe Future [...]

Anne Gentle’s new book, Conversation and Community: The Social Web for Documentation, is now available, so we took the opportunity to interview Anne about the impact of Social Media on technical communicators. What is Social Media and the social web? How do blogs and wikis fit into this area of the web? I think the [...]

Here is the front cover art for Conversation and Community, designed by Patrick Davison. Both Anne and I are very pleased with both the cover art and the interior design of the book. And, in keeping with Anne’s commitment to Creative Commons Licensing, the pictures used in the cover are both under Creative Commons licensing [...]