More Reviews of Conversation and Community

Updated — 9/21/2009

More reviews have come in for Anne Gentle’s Conversation and Community: The Social Web for Documentation. Here are a few highlights:

“This is a very important book. Not reading it is like sticking your head in the sand and waiting for your career to dissipate into oblivion. Your community needs you.”
— Craig Haiss, Full review on

“Sometimes, it was hard to put down — there was so much useful information packed into its 200+ pages.”
“…this book is a killer read.”
— Scott Nesbitt, Full review on

“I highly recommend it. The book is brim full of useful information and, even better, great ideas.”
— Sarah Maddox, Full review on

“She has some really useful, helpful and very practical tips and strategies on how technical communicators can get involved in ‘conversational’ documentation with users, and how they can lead the charge for using social media in their organization.”
— Rhonda Bracey, Full review on CyberText Newsletter

“the book provides an accessible, strategically minded discussion of social media”
“I am strongly considering adopting it for one of my classes.”
— Clay Spinuzzi, Full Review at

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