The second edition of Anne Gentle’s Conversation and Community: The Social Web for Documentation is now generally available.
The second edition contains new chapters on building a content strategy, analyzing web techniques, and developing an open source strategy. Along with a greatly expanded bibliography and updates throughout, there are more interviews and more case studies.
Download a Free Preview (PDF) that contains the table of contents, preface, an excerpt from Chapter 4, Commenting and Connecting with Users, the full bibliography, and the complete index.
Update: 2012-08-07 4:15 PM PST
We held the drawing. The winners are Russell and Martin, who will each receive a copy of the book. Congratulations Russell and Martin.
